Pricing

One offer. Two variables.

Your Meta ad spend + your recording seats. That's it. No tiers to pick, no negotiation, no upsell games. USD, billed monthly or annually (−20%).

$100K
$5K to $500K · above = custom
5 seats
Setters / marketing / admin without recording = free
Platform fee
$599 / mo
Recording · 5×$89
$445 / mo
Total
$1,044 / mo
$12,528 / yr
Start with DURUM.ai
01 / Bridge

Multi-CAPI 9.5/10, identity stitching, ad → call → close in real time.

02 / Truth

One ID, one timeline per contact. Multi-touch attribution, 5 models, unlimited lookback.

03 / Coaching

Sonnet 4.6 scorecard per call-type. Coaching automation included in the seat — no extra manager seat to buy.

USD onlyNo free trial · 30-day pilot money-backCredit card onlyCancel anytime (monthly)
For agencies

Resell DURUM.ai with margin

Three tiers determine your wholesale discount on each sub-account's DURUM.ai pricing. Unified Stripe billing, agency console, 5 admins included.

Agency Starter

$499 / mo
25% wholesale · 3–9 sub-accounts
  • 25% off retail DURUM.ai pricing on each subaccount
  • 5 agency admins included
  • Unified Stripe billing
  • Multi-account console
Become a partner
Recommended

Agency Growth

$999 / mo
30% wholesale · 10–24 sub-accounts
  • 30% off retail DURUM.ai pricing on each subaccount
  • 5 agency admins included
  • Unified Stripe billing
  • Multi-account console
Become a partner

Agency Scale

$1999 / mo
35% wholesale · 25+ sub-accounts
  • 35% off retail DURUM.ai pricing on each subaccount
  • 5 agency admins included
  • Unified Stripe billing
  • Multi-account console
Become a partner

Note : 3 active sub-accounts minimum to qualify for Agency Starter.

Pricing FAQ

How is the platform fee calculated?

A continuous curve based on your declared Meta ad spend. $199/mo flat below $10K spend. Then it scales smoothly: $199→$399 ($10K-$50K), $399→$999 ($50K-$200K), $999→$2,499 ($200K-$500K). Above $500K spend = custom contract, talk to sales.

How are recording seats charged?

$89/mo flat per seller whose calls are recorded. No tier discount, no negotiation, identical across the board. 200 AI minutes included per seat per month. Annual cycle = −20% on everything.

Who counts as a 'seat'?

Only users whose calls get recorded. Sellers without recording, setters, marketing, ops, admins — all access DURUM.ai for free on a paid account. You pay only for what you actually use (recording infrastructure = our real cost driver).

Is there a free trial?

No. DURUM.ai is billed from day one. We do offer a personalized demo before signup and a 30-day money-back pilot if you sign — that's how we de-risk it for you.

Monthly or annual?

Both. Annual cycle = −20% on platform fee AND seats. Cancel anytime on monthly. Annual is committed for the year.

What about agencies?

Agency plan unchanged structurally: three tiers (Starter / Growth / Scale) determine wholesale discount (25% / 30% / 35%) on each sub-account's DURUM.ai pricing. Same single product everywhere — the tier just sets your reseller economics.

What currency?

USD only, across Quebec, France, Belgium, Switzerland — every market. Single currency keeps pricing transparent and comparable.

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